Lemni secures €3.3M pre-seed funding for AI-driven customer interactions

Many companies limit access to live customer support by hiding phone numbers, restricting email communication, and using scripted chatbot responses. While this reduces costs, it often frustrates customers and fails to resolve their issues effectively.

Lemni solves this by developing AI agents that operate from a ‘single source of truth’ for each customer. These AI-powered assistants immediately understand the full interaction history, ensuring that every conversation picks up where the last one ended. This eliminates repetition and enhances efficiency.

One of Lemni’s key objectives is to make AI-driven customer service solutions more accessible. While traditional AI implementations can take months, Lemni’s technology allows businesses to deploy AI agents in minutes.

The company’s unique pricing model also lowers adoption barriers. Lemni offers its core product at cost price and generates revenue through optional add-ons, ensuring businesses of all sizes can improve customer experience affordably.

“We believe businesses can grow without losing their ability to care. With Lemni, AI agents operate from a single source of truth, immediately understanding customer history. No more starting over, no more repeating yourself—just one continuous conversation,” says co-founder Krijn Rijshouwer.